Business Class Services Specialist Certification Study Resources

Focus on the topics in the exam curriculum that you need to study the most.  You may rely upon local technical sessions and certification study groups at SCTE·ISBE chapters to build your knowledge. In addition, national SCTE·ISBE onsite and online training courses, vendor training, books and archived webinars as well as education at SCTE·ISBE events, on-the-job training, publications and other technical resources may help prepare candidates for certification.

Business Class Services Specialist Program Description

Most effective study resource: 
Business Class Services Specialist Course

Secondary study resources (some topics):
After reviewing the list of exam topics, candidates may determine they need additional resources. Some of the resources may be helpful in preparing for the exam, depending on the candidate’s experience and knowledge of the field.Essentials of Internet Protocol Networking Course

CCENT Online Training Courses (CCNA 1 and CCNA 2)


An individual who uses the suggested study resources has reasonable assurance that a significant number of exam topics are covered throughout the study resources.

Equal opportunity will be provided to all certification candidates regardless of race, religion, sex, national origin, age, color, ancestry, mental or physical disability or handicap, veteran's status or any other classification protected by applicable law.