Recommend Prerequisite:
-
SCTE·ISBE Broadband Premises Installation Fundamentals (BPIF)
Recommend Prerequisite:
-
SCTE·ISBE Broadband Premises Installation Fundamentals (BPIF)
Target Audience:
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Entry level cable personnel
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Customer Service Representatives
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Broadband Premises Installers / Technicians
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Maintenance Technicians
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Outside Plant Personnel
Certification Exam Information:
Upon completion of all three parts of the Broadband Premises Installation
(BPI) and Service Course learners will be prepared to earn the nationally
recognized
SCTE·ISBE Broadband Premises Installer (BPI)
and/or the
SCTE·ISBE Broadband Premises Technician (BPT)
certifications. The certifications are designed for individuals interested
in working in the cable telecommunications industry for a cable provider,
contractor or vendor.
More information may be found at:
http://www.scte.org/BPI
http://www.scte.org/BPT
The Broadband Premises Installation (BPI) and Service Course may be taken
in three parts:
-
Broadband Premises Installation Fundamentals
-
Broadband Premises Troubleshooting Part 1
-
Broadband Premises Troubleshooting Part 2
Included in the Course:
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Engaging and Interactive LightningMod™ to prepare learner for
training
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In-depth interactive eBook modules
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CORTEX® mobile app to access eBook modules in the field
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Apply eBook knowledge with real life experiences in a simulated
environment
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Module assessments
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Course final exam
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Fun VirtuGame™ to improve absorption and retention of
competencies
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SCTE·ISBE course completion certificate
-
2 recertification units (RUs) towards SCTE·ISBE certification
renewal
Requirements for Successful Course Completion:
-
Module quizzes 70% or higher
-
Course final test 70% or higher
You may take the course final test up to 3 times.
Format:
Self-paced interactive Online Course: Learners start the SCTE·ISBE
VirtuLearn™ course at any time, study at their own pace, and have
access to dynamic online content after they register. On average, learners
will spend approximately 1 - 2 hours per week over 16 weeks completing
course activities. SCTE·ISBE provides access to the course for 3 years
from date of purchase.
System Requirements: A high speed Internet (HSI) connection, Internet
browser with HTML 5 support. For tablet or smartphone access, HTML 5 may be
used for online eBook content.
Instructor-Led Onsite Boot Camp Course: The SCTE·ISBE VirtuLearn
course may be delivered as an onsite boot camp over 2 days.
Course access information will be emailed when the course is purchased.
Course Modules:
Module 01: Test Equipment and Common Measurements
Module 02: Equipment Installation - Video
Module 03: Equipment Installation - Data
Module 04: Equipment Installation - Voice
Module 05: Troubleshooting and Repair Process - Assessment
Course Objectives:
Module 01 Test Equipment and Common Measurements
Upon completion of this course, learners will be able to:
-
Identify test equipment and its operation, including signal level
meters and analyzers
-
Define signal reflections and identify the equipment used to measure
them
Ensure Proper RF Signal Quality
Measure and Verify Requirements for CLI in an Analog and Digital Network
Module 02 Equipment Installation - Video
Upon completion of this course, learners will be able to:
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List steps in the general process for installing video service
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Differentiate between various types of video installations
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List steps in the general process for connecting, setting up, and
troubleshooting each type of video service
-
List steps to educate the customer in the use and support of the video
service
Installation of Video Services
Module 03 Equipment Installation - Data
Upon completion of this course, learners will be able to:
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Identify the basic use of high-speed data (HSD) service
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List the tasks in the HSD installation process
-
List steps to educate the customer in the use and support of the HSD
service
Installation of Data Services
Installation of Wi-Fi Services
Module 04: Equipment Installation - Voice
Upon completion of this course, learners will be able to:
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Define basic telephone technology and safety
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List safety procedures to use during a phone installation
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List steps in the process for installing voice service
-
List ways to educate the customer on the voice service
Installation of Voice Services
Module 05 Troubleshooting and Repair Process - Assessment
Upon completion of this course, learners will be able to:
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Recognize general troubleshooting guidelines
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Recognize ways to identify customer issues
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List different types of tests used to troubleshoot cable services
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Know how to access the diagnostics available on set-top boxes (STBs),
cable modems (CMs), wireless routers/modems (WRMs) and embedded
Multimedia Terminal Adapters (eMTAs)
Troubleshooting - Ensure Proper RF Signal Quality