Broadband Premises Troubleshooting Part 2

Description: In the broadband premises troubleshooting part 2 course, learners will apply the divide and conquer troubleshooting process to specific issues that may be encountered in the cable home network. Specific troubleshooting issues related to video, MoCA®, voice, and data will be addressed. Cable math equations will be presented, as well as calculation practice opportunities.


Prerequisite:

  • SCTE•ISBE Broadband Premises Troubleshooting Part 1 (BPT1)

Target Audience:

  • Entry level cable personnel
  • Customer Service Representatives
  • Broadband Premises Installers
  • Maintenance Technicians
  • Outside Plant Personnel

Certification Exam Information:

Upon completion of all three parts of the Broadband Premises Installation (BPI) and Service Course learners will be prepared to earn the nationally recognized SCTE·ISBE Broadband Premises Installer (BPI) and/or the SCTE·ISBE Broadband Premises Technician (BPT) certifications. The certifications are designed for individuals interested in working in the cable telecommunications industry for a cable provider, contractor or vendor.

More information may be found at:

http://www.scte.org/BPI

http://www.scte.org/BPT

The Broadband Premises Installation (BPI) and Service Course may be taken in three parts:

  1. Broadband Premises Installation Fundamentals
  2. Broadband Premises Troubleshooting Part 1
  3. Broadband Premises Troubleshooting Part 2

Included in the Course:

  • In-depth interactive eBook™ modules 
  • CORTEX mobile app to access eBook modules in the field 
  • Apply eBook knowledge with real life experiences in a simulated environment
    • 2 NetworkSims included
  • Module assessments
  • Course final exam
  • Fun VirtuGame™ to improve absorption and retention of competencies 
  • SCTE·ISBE course completion certificate
  • 2 recertification units (RUs) towards SCTE·ISBE certification renewal

Format:

Self-paced interactive Online Course: Learners start the SCTE·ISBE VirtuLearn™ course at any time, study at their own pace, and have access to dynamic online content after they register. On average, learners will spend approximately 1 - 2 hours per week over 16 weeks completing course activities. SCTE·ISBE provides access to the course for 3 years from date of purchase.

System Requirements: A high speed Internet (HSI) connection, Internet browser with HTML 5 support. For tablet or smartphone access, HTML 5 may be used for online eBook content.

Instructor-Led Onsite Boot Camp Course: The SCTE·ISBE VirtuLearn course may be delivered as an onsite boot camp over 2 days.

Course access information will be emailed when the course is purchased.

Course Modules:

Module 01: Part 2: Troubleshooting and Repair Process
Module 02: Troubleshooting MDUs
Module 03: Cable Math and Basic Theory
Module 04: Introduction to Signal Modulation, Demodulation, Multiplexing and Processing
Module 05: Premises Signal Configuration

Course Objectives:

Module 1: Part 2: Troubleshooting and Repair Process

  • Know how to access the diagnostics available on STBs, CMs, WRMs and eMTAs
  • Demonstrate the process to restore signal quality on the coaxial house drop
  • Troubleshoot and explain typical resolutions for video-related issues
  • Troubleshoot and explain typical resolutions for MoCA-related issues
  • Troubleshoot and explain typical resolutions for data-related issues
  • Troubleshoot and explain typical resolutions for home networking-related issues
  • Troubleshoot and explain typical resolutions for voice-related issues

    Ensure proper RF signal quality 

Module 2: Troubleshooting MDUs

  • Identify different types of Multiple Dwelling Units (MDUs)
  • Define Right of Entry (ROE) and its importance
  • Describe how different types of MDUs are designed and constructed
  • Describe typical installation routing methods for different types of MDU constructions
  • Identify steps to troubleshoot MDU issues

Module 3: Cable Math and Basic Theory

  • Define basic Electronic Theory
  • Explain dB and dBmV Fundamentals; define relevance within the Cable Network
  • Perform Ohm's Law calculations

Module 4: Introduction to Signal Modulation, Demodulation, Multiplexing and Processing

  • Explain the basics of analog signals
  • Explain the basics of digital signals
  • Define the media used to move analog and digital signals
  • Describe the steps of analog/digital conversion.
  • Describe binary encoding and decoding.
  • Define multiplexing
  • Describe the two basic types of multiplexing, FDM and TDM
  • Describe the levels of multiplexing
  • Define modulation
  • Describe the three basic modulation methods
  • Describe the two basic multibit modulation methods
  • Identify impairments that can occur as a result of modulation

Module 5: Premises Signal Configuration

  • List the three basic formulas you will use when calculating premises signal levels
  • Demonstrate how to calculate total cable loss, total drop loss, and expected signal level at the ground block and at the CPE
  • Define a passive premises network
  • Review the considerations for drop amplifier placement
  • Design a premises RF network with passive/actives 

When:
1/7/2018 4:00 PM

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